Overview

Ameriabank CJSC is looking for a Customer Due Diligence Specialist.

Responsibilities:
  • Perform customer and transaction data analysis and assessment
  • Submit reports to the Head of Retail Business Support and Operations Division and Retail Banking Director according to the defined frequency
  • Where there are suspicions criteria or details about the transaction, acting as the authorized person of the Retail Banking Department, provide opinion/recommendations about the transactions executed within the scope of business relations with clients to the authorized bodies and persons specified in the respective legal regulation
  • Collect information about high risk category and/or non-resident clients from public sources and compare it with the information provided by the client and available in the client’s file
  • Provide the list of main issues raised by the front-desk employees for including them into the agenda of educational trainings held by the Financial Monitoring Service
Required Qualifications:
  • University degree in finance, economics or accounting
  • At least 4 years of work experience in the relevant domain including 2 years in customer service sector
  • Knowledge of bank accounting fundamentals, banking legislation and prudential standards
  • Good knowledge of MS Office and knowledge of AS-Bank software
  • Excellent command of Armenian, good command of Russian and English
  • Strong critical thinking and ability to analyze financial data
  • Team player
  • Smart decision-making and problem-solving skills
  • Strong negotiation and representation skills
  • Proficiency in banking and accounting software
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