Overview
INGO is looking for a Corporate Client Service Specialist.
Responsibilities:
- Provide information on insurance services and ensure high-quality service for corporate clients, understand their insurance needs, and offer professional advice
- Respond to customer inquiries quickly and effectively, collaborating with relevant departments when necessary
- Supplement, expand, and offer new insurance products to existing clients
- Hold regular meetings with corporate clients
- Contribute to increasing client satisfaction and engagement, conduct contract renewals, provide relevant reports, and analyze current contracts and coverage
- Inform clients, as needed, about changes in insurance services
- Execute any other current instructions from management
Required Qualifications:
- At least 2 years of work experience
- Proficiency in Russian and English
- Stress-resilience and strong interpersonal skills
- Strong communication skills
- Proficiency in MS Office suite
- Ability to work effectively in a team
- A high sense of responsibility
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