Overview
If you’re ready to join a team that crafts the future of artificial intelligence and thrives on the cutting edge, we’ve got a spot for you We’re looking for a proactive Account Manager who will be responsible for building strong and effective relationships with both a client and a team.You’ll meet exciting challenges, and will constantly grow in technology and the international environment.
- Simultaneously work with clients from a diverse list of industries
- Act as the primary point of contact for assigned clients, ensuring satisfaction and strong collaboration
- Manage annotation teams to guarantee smooth execution and timely delivery of projects
- Monitor team discipline and ensure corporate culture within the team
- Keep track of key metrics to measure the success of the client’s request and the team, and identify areas for improvement and automatization
- Proactively mediate and resolve any clients' and annotators' concerns or issues etc.
- Train annotation teams and supervisors
- 1-2 years of experience in data annotation industry, managing teams and client relationships
- Ability to manage multiple accounts and prioritize tasks effectively
- Exceptional communication and interpersonal skills, with the ability to build and maintain strong client relationships
- Strong leadership skills with a demonstrated ability to effectively manage and motivate a team
- Excellent negotiation and conflict resolution skills to ensure mutually beneficial outcomes for the clients and the company
- Mature and responsible attitude
- Innovation mindset and the ability to be flexible
- Competitive monthly rate in USD
- Business hours
- Opportunity to work fully remotely
- Greenhouse conditions for self-development
- Inclusive international environment
- Amazing team connectivity
- Paid intensive training and trial period
- Responsive management interested in your growth and long-lasting cooperation
- Experience as a Team Lead or Supervisor in IT outsourcing companies
- Desire to advance in AI & annotation services
- Good sense of humor
- Client relationship management
- Team management
- Communication
- Leadership
- Negotiation
- Conflict resolution
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