Job Description

We are looking for an AI Workplace Solutions Engineer to drive modern collaboration and AI-powered productivity across the enterprise. This role focuses on enabling, integrating, and governing workplace and AI solutions to deliver secure, scalable, and efficient digital experiences.

Responsibilities:
  • Manage and evolve Microsoft Teams and core collaboration services, including meetings and voice capabilities
  • Enable and support AI-powered tools, ensuring proper governance, adoption, and cost control
  • Drive onboarding, licensing, and compliance processes for AI applications and development tools
  • Support and optimize voice solutions, including integration with telephony platforms and SBC infrastructure
  • Implement automation and integrations using Microsoft Graph and related technologies
  • Provide advanced support for complex cross-platform issues
  • Ensure security, compliance, and alignment with enterprise AI governance standards
  • Collaborate with cross-functional teams to design and improve workplace and AI solutions
  • Maintain documentation and contribute to service enablement and knowledge sharing
Required Qualifications:
  • Strong expertise in Microsoft 365 (Teams, SharePoint, Copilot) and collaboration tools
  • Experience with AI tools such as Microsoft 365 Copilot, Claude, GitHub Copilot, Cursor, and similar platforms
  • Good understanding of modern cloud platforms and identity management (e.g., Entra ID)
  • Exposure to voice and telephony solutions, including Microsoft Teams Phone and SBC integrations
  • Familiarity with automation and scripting (PowerShell, Python)
  • Knowledge of AI governance, compliance, and responsible use practices
  • Strong troubleshooting skills across integrated workplace and AI environments
  • English proficiency at B2 level or higher
Benefits:
  • Delivering innovative solutions to industry leaders, making a global impact
  • Enjoyable working environment, whether it is the vibrant office or the comfort of your home
  • Opportunity to work abroad for up to two months per year
  • Relocation opportunities within our offices in 55+ countries
  • Corporate and social events
  • Leadership development, career advising, soft skills and well-being programs
  • Certifications, including GCP, Azure and AWS
  • Unlimited access to EPAM's internal learning database
  • Free English classes with certified teachers
  • Participation in the Employee Stock Purchase Plan
  • Monetary bonuses for engaging in the referral program
  • Comprehensive medical & family care package
  • Four trust days per year for personal needs
  • Discounts for fitness clubs
  • Benefits package (hotels, restaurants, stores and services)
Skills:
  • Unified Communications and Collaboration
  • Generative AI Fundamentals
  • Microsoft 365 Copilot
  • Microsoft Azure
  • Microsoft Teams Platform
  • Anthropic Claude
  • ITSM Service Design
  • Microsoft 365
  • Telephony and Voice Systems
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