Overview

ServiceTitan is looking for a Data Quality Analyst to join our Data Engineering department. Strong candidates will have basic knowledge of the SQL server, TSQL, and ETL operations in addition to strong analytical and critical thinking skills. The most critical portion of the role is deconstructing and re-interpreting databases from other software to translate them into our database. It also includes support of existing, and development of new automated import methods. The candidate will work closely with cross departmental resources to ensure on time delivery of transferred data for customers adoption of ServiceTitan.The Associate Data Quality Analyst will receive projects and deadlines from the Data Engineering or Implementation Departments. The ability to own tasks, clearly communicate requirements, delays, completion and prioritize a constantly shifting schedule of deadlines is paramount. The candidate will sometimes work directly with a customer when evaluating new software to review the data in its source software, present cleanups to the larger data team and work cross functionally between client, data engineer, and Onboarder. This work is highly critical to our implementation process and in reducing overall data migration time. It is the lynchpin of the sales and onboarding process. Data concerns are a blocker for most of our customers, so delivering high quality, highly accurate transfers is absolutely crucial and greatly appreciated by both our customers and our company.

Responsibilities:
  • Manage a wide variety of tasks with shifting priorities and tight deadlines
  • Clearly communicate project status’ and updates with internal and external clients in a timely manner for successful delivery.
  • Find and employ methods for transferring sources of data we have not previously encountered
  • Evaluate and understand database structures and interpret them into ServiceTitan data model
  • Write queries to correct, reformat or move data
  • Update and maintain a repository of useful scripts
Required Qualifications:
  • Be proficient in Excel (An Excel assessment will be done during the interview process)
  • Strong English proficiency and communication skills
  • Basic knowledge and experience in T-SQL (nice-to-have)
  • Strong analytical and critical thinking skills.
  • Able to identify relationships within databases and infer the developers intent based on structure and values
  • Ability to work effectively within a team environment with tight deadlines and high expectations
Benefits:
  • Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
  • Holistic health and wellness benefits: Company-paid medical, dental, and vision (available to employees and their dependents day 1), parent and siblings’ insurance, wellness benefit, office massage, etc.
  • Support for Titans at all stages of life: Parental leave and support, financial planning tools, Employee Assistance Program services, and more.
Note:

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