Overview

The Billing Specialist is responsible for supporting the billing activities and related operational tasks. S/he ensures that all operations and activities are done within the deadlines and fully compliant to the requirements.

Responsibilities:
  • Ensure that the rated calls, SMS and Data records are successfully loaded in the billing system with the correct CDR parameters and conditions
  • Ensure that the provisioning manager application is working properly
  • Ensure that the VAS partner short numbers are activated/terminated according to the Marketing Unit request
  • Ensure proper operation of the mediation device such as files transfers, reprocessing of missing files
  • Create Mediation log, generate report on daily basis
  • Process and check the dump files received from CS and PCRF platforms on daily basis, ensure that all provisioning commands in the billing database are successfully executed on the network elements to minimize the queue
  • Troubleshoot CDRs if it is in the unrecognized format
  • Ensure that calls to the special, short, free numbers, discounts, bundles, volume tiers are charged correctly
  • Manage SIM cards input file generation, loading to the billing database, profile modification and batch activation
Required Qualifications:
  • Bachelor’s degree in a professional field (engineering or information technology preferred) or comparable experience
  • Work experience in telecom billing operations with an emphasis on billing mediation and provisioning
  • Technical knowledge of networks, operating systems, and telecommunications network models
  • Full mastery of billing applications
  • Knowledge of SQL
  • Knowledge of the telecom industry and current issues that impact telecom organization
  • Ability to interact in a positive manner
  • Good knowledge of English and Russian languages
  • Problem solving

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