Overview

Responsibilities:
  • Answer incoming calls and provide accurate information to customers
  • Identify and resolve customer issues in a timely manner
  • Document and report customer interactions
  • Work collaboratively with the team and maintain a positive attitude
Required Qualifications:
  • Strong sense of responsibility and attention to detail
  • Ability to stay calm and focused under pressure
  • Excellent communication and problem-solving skills
  • Fluency in Armenian (knowledge of Russian or English is an advantage)
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