Overview
Responsibilities:
- identify and address customers’ needs
- provide customers with the necessary information
- organize the installment loan processing procedure
- issue gift cards
- sell banking products
- attract potential customers
Required Qualifications:
- higher education in economics, management or finance
- knowledge of MS Word and MS Excel
- communicate effectively with customers and provide high-quality service
- conduct negotiations and manage conflicts
- learn quickly and demonstrate willingness to learn
- show initiative and a strong sense of responsibility
Nice To Have:
- knowledge of the AS-Bank 4.0 system
- work experience in customer service
- knowledge of RA banking legislation
- customer service
- negotiation
- conflict management
Technologies:
- MS Word
- MS Excel
- AS-Bank 4.0
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