Overview

Ameriabank CJSC is looking for a Client Manager, Yerevan branch network.

Responsibilities:
  • Provide consultation to clients and duly present any service offered by the Bank
  • Make transactions
  • Compile packages of documents required for opening bank, deposit and card accounts and confirm their completeness and accuracy
  • Process bank, deposit and card accounts opening, provide issued plastic cards
  • Track client account turnover, offer (sell) new banking services
  • Act as intermediary in “client-Bank subdivisions” relations
  • Prepare and provide account statements, confirmations and handouts to clients
  • To receive and to report to line manager clients’ signals, proposals and complaints regarding any of banking services
  • Report to line manager
Required Qualifications:
  • University degree. Specialization in accounting, finance, economy is desireable.
  • At least 1 years of work experience (from which at least 6 month in customer service)
  • Good knowledge of basic banking and accounting principles
  • General understanding of banking and civil legislation,
  • Good knowledge of Microsoft Office package, Knowledge of AS-Bank 4.0 Operational Day is desirable
  • Knowledge of Armenian, Russian and English
  • Excellent communication skills and polite manners
  • Detail oriented and alert
  • Excellent teamwork skills
  • Ability to quickly navigate and make decisions in conflict situations
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