Compliance Operator

• Review and verify citizen data, applications, and supporting documents for accuracy, completeness, and compliance with established procedures and regulatory requirements
• Ensure all records meet internal quality standards before submission to the Ministry of Internal Affairs of Armenia
• Identify inconsistencies, missing information, or potential errors and coordinate corrective actions with relevant teams
• Conduct validation checks on biometric and personal data entered into the system
• Monitor compliance with operational procedures, policies, and data handling standards
• Escalate suspicious, incomplete, or non-compliant cases to supervisors or relevant departments when necessary
• Maintain accurate records of reviews, corrections, escalations, and compliance findings
• Communicate with enrolment centers and operational teams regarding data discrepancies and required corrections
• Support continuous improvement of compliance procedures and internal controls
• Assist in preparing compliance-related reports and tracking recurring issues or trends
• Contribute to internal audits and quality assurance activities when required
• Ensure confidentiality, integrity, and secure handling of citizen information at all times
• Collaborate with team members to maintain efficient workflow and timely processing of applications
• Promote a detail-oriented and compliance-focused culture within the department

• Bachelor’s degree or a relevant background preferred
• Prior work experience is an advantage
• Strong attention to detail with high accuracy in data review and verification
• Ability to analyze data, identify inconsistencies, and ensure compliance with procedures
• Experience or ability to work with databases and perform data validation checks
• High sense of responsibility when handling sensitive and confidential information
• Ability to follow procedures, policies, and quality standards with consistency
• Strong organizational skills and ability to manage large volumes of data
• Ability to escalate issues and coordinate corrective actions when needed
• Good communication skills for coordinating with internal teams
• Proficient computer skills, including Microsoft Office
• Ability to work under pressure and meet deadlines in a fast-paced environment
• Integrity, honesty, and strong compliance mindset

• Time management
• Detail-oriented
• Fast learning ability
• Ability to work under pressure
• Computer knowledge
• Documentation

We appreciate the time and interest of everyone who applies. However, due to the high volume of applications we receive, only candidates who are shortlisted will be contacted.

If you do not hear from us within one month of submitting your application, it means that you were not preselected for this position and will not move forward in the recruitment process.

Thank you for your understanding and for considering this opportunity with us.