Overview
Responsibilities:
- Identify customer needs and answer customer queries
- Introduce the services provided by the company
- Assist customers with creating virtual accounts with the company and making online purchases
- Explain features, advantages and benefits of the services offered by the company
- Accept cash and credit card payments made by customers
- Conduct cross sales activities by offering alternative and supplementing products to customers based on customer needs
- Assist customers to pick up their received orders
- Other duties as assigned
Required Qualifications:
- Bachelor’s degree
- 1 year of related experience
- Fluent in English, Russian and Armenian
- Knowledge of Microsoft Office
- Friendly and engaging personality
- Be comfortable working with customers
- Be confident, helpful and polite
- Be able to work as part of a team
- Be creative and proactive in generating new ideas and initiatives for improvements
- Be honest and hardworking
- Knowledge of Internet Search Engines
Note:
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