Overview
Responsibilities:
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Make records of data in various platforms
Required Qualifications:
- Excellent knowledge of English
- Work experience is a plus
- Willingness to work in shifts
- Excellent phone etiquette; both verbal and written
- Ability to cooperate and deal with hard cases
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