Overview

Adjarabet.am is looking for a Customer Service Specialist.

Responsibilities:
  • Handle customer inquiries via Digital Service Channels: inbound and outbound call center Chat, Email, Social Media
  • Provide customers with the data regarding new and existing services/campaigns
  • Register Customer problems and requests correctly and accurately
  • Verify any kind of information related to subscribers
  • Follow high-security level of customer data confidentiality
  • Follow company standards in customer service
  • Proper knowledge of Company products/ services/promotions/standards
Required Qualifications:
  • Fluent in Armenian, Russian, English both spoken and writing skills
  • Excellent Communication Skills
  • Multitasking skills
  • Stress tolerance
  • Adaptive to changes
  • Quick learner
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