Overview

Required candidate level: Junior
Salary: 160000 AMD – 160000 AMD Net a month
We promise:
– Health insurance
– Competitive salary
– Performance based bonus system
– Additional 10 days off
– Professional development opportunities
– Dress the way you want
– Out of the box community
– Welcoming team
– Skill sharing
– Your personal amigo to help you adapt

Responsibilities:


- Handle customer inquiries via Digital Service Channels: inbound and outbound call center Chat, Email, Social Media
- Provide customers with the data regarding new and existing services/campaigns
- Register Customer problems and requests correctly and accurately
- Verify any kind of information related to subscribers
- Follow high-security level of customer data confidentiality
- Follow company standards in customer service
- Proper knowledge of Company products/ services/promotions/standards.

Required Qualifications:


- Fluent in Armenian, Russian, English both spoken and writing skills
- Excellent Communication Skills
- Multitasking skills
- Stress tolerance
- Adaptive to changes
- Quick learner