Overview
Adjarabet.am is looking for a Customer Service Specialist.
Responsibilities:
- Handle customer inquiries via Digital Service Channels: inbound and outbound call center Chat, Email, Social Media
- Provide customers with the data regarding new and existing services/campaigns
- Register Customer problems and requests correctly and accurately
- Verify any kind of information related to subscribers
- Follow high-security level of customer data confidentiality
- Follow company standards in customer service
- Proper knowledge of Company products/ services/promotions/standards
Required Qualifications:
- Fluent in Armenian, Russian, English both spoken and writing skills
- Excellent Communication Skills
- Multitasking skills
- Stress tolerance
- Adaptive to changes
- Quick learner
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