Overview

“SoftConstruct LLC” is looking for a “Customer Support Agent – Arabic and English Languages”.

Responsibilities:


- Deliver customer service through online and phone support
- Provide solutions to customers with the help of supervisors from different departments
- Provide detailed information about websites, procedures, payments and requests
- Translate database information about registered bets

Required Qualifications:


- Excellent knowledge of Arabic and English languages, both spoken and written
- Excellent knowledge of any other foreign language is an advantage
- Excellent listening and communication skills
- Customer service skills
- Ability to work under strict deadlines and pressure
- Ability to work as a part of a team
- Ability to be patient and understanding
- Experience in the field is a plus
- Ability to work in flexible shifts and on-site