Overview

SoftConstruct is looking for a Customer Support Agent (Turkish) / VBET – Mixed Shifts.

Responsibilities:
  • Deliver customer service through online and phone support
  • Provide solutions to customers with the help of supervisors from different departments
  • Provide detailed information about websites, procedures, payments and requests
I- nform customers about deals and promotions
Required Qualifications:
  • Proficient user of Turkish language both spoken and written
  • Enjoy finding solutions to a variety of problems and supporting customers in a friendly and productive manner
  • Curiosity and interest in digital products and applications
  • Strong communication and organizational skills
  • High level of flexibility and adaptability to maneuver in a very dynamic environment
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