Overview

Triple Consulting is looking for a Customer Support Specialist.

Responsibilities:
  • Respond to customer queries in a timely and accurate way, via phone, email, or chat
  • Provide detailed information about services offered
  • Listen to customer issues and provide adequate solutions
  • Follow up with customers to ensure their issues are resolved
  • Build sustainable customer relationships
Required Qualifications:
  • Collaborative mindset
  • Customer service focus
  • Good knowledge of Russian and English languages
  • Hands-on-problem solving ability
  • The ability to communicate technical information in a simple manner
  • Good organizational skills and effective multi-taskers
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