Overview

MediaCountry is looking for a Customer Support Specialist.

Responsibilities:
  • Provide high-quality customer support in Arabic to our clients
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Assist customers with account management, game-related questions, and technical issues
  • Work closely with other team members and departments to ensure a seamless customer experience
  • Maintain accurate records of customer interactions and transactions
  • Stay updated on industry trends, company products, and services
Required Qualifications:
  • Fluency in Arabic (written and spoken) is mandatory
  • Previous experience in customer support, preferably within the gambling industry
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • Ability to work independently and as part of a team
  • Proficiency in using customer support software and tools
  • Flexibility to work in shifts, including weekends and holidays
  • Experience with CRM systems and other customer support tools
  • Knowledge of the gambling industry regulations and best practices

Please Note: This job was discovered by our search engine and republished for your convenience. Please be aware that some information may be incorrect or incomplete. For the original job posting and full details, please visit the job link on the owner’s page.