Overview

The purpose of this role is to coordinate the effective, secure, and compliant delivery of exams and related operational activities across a country or location. The role ensures that all test-day and post-test operations – including venue coordination, equipment readiness, materials handling, and test-day staff management – meet global quality, security, and compliance standards.

The postholder also oversees the selection, contracting, and coordination of internal and external venues and equipment, ensuring that all delivery resources are available, cost-effective, and compliant with British Council and awarding body standards.

Required Qualifications:
  • Bachelor’s degree is required.
  • Experience coordinating secure, regulated service delivery (e.g. exams, logistics, events).
  • Proven ability to manage venues, equipment, and logistics to strict security and quality standards.
  • Experience supervising staff or contractors.
Skills:
  • Time management
  • Problem solving 
  • Flexible
  • Detail-oriented
  • Teamwork
Additional Information:
  • Salary: 545,000 AMD gross per month (British Council Pay Band 4)
  • Department: English and Exams
  • Contract type: Indefinite
  • Working location: Yerevan, Armenia
  • Non-standard working patterns: The working week for this position consists of 6 days. Total weekly working hours do not exceed 35 hours. Each week may have different working schedule according to the business needs. The role holder schedule includes working on weekend and/or evening exam sessions (5:00pm-8:30pm) and/or early morning sessions (07:30 am to 12:45 pm) through a month-based timetable. Each month’s schedule is to be pre-agreed and approved with/by the Line Manager primarily based on business needs.
  • Proof of Identity requirements/right to work in country: Candidates should ensure they have the legal right to live and work in the country where the role is based. Visa sponsorship and relocation assistance are not provided.
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