Front Office Supervisor

• Oversee daily front office operations, including check-ins, check-outs, and guest inquiries
• Train and supervise front desk staff to deliver exceptional customer service
• Resolve guest issues promptly and efficiently to ensure a positive experience
• Collaborate with other departments to enhance overall guest satisfaction

• Previous experience in hospitality or customer service
• Strong leadership and communication skills
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency in hotel management software (Opera)
• Excellent knowledge of English and Good knowledge of Russian

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