Overview

This role will support Zinc clients in strengthening their public communications and improving citizen engagement through systematic media monitoring. Working in close collaboration with the Zinc clients, the role will focus on monitoring and analysing the information environment to identify emerging narratives, risks, and opportunities. The Information Space Monitoring Specialist will play a key role in providing timely insights to inform strategic communications and response efforts.

Responsibilities:
  • Monitoring traditional media, social media, and digital platforms
  • Identifying emerging narratives, trends, and potential risks in the information space
  • Analysing disinformation and malign information influence activities
  • Providing regular reporting and real-time alerts to stakeholders
  • Supporting evidence-based communication and rapid response efforts
  • Monitor media and online platforms to track narratives and trends
  • Identify and analyse misinformation, disinformation, and influence activities
  • Produce clear, concise reports and briefings for stakeholders
  • Provide early warning of emerging risks or information threats
  • Support rapid response efforts with timely insights
  • Collaborate with communication, analysis, and content teams
  • Ensure all outputs align with relevant legal, ethical, and editorial standards
  • Conduct daily monitoring of the information environment
  • Analyse narratives, actors, and trends across platforms
  • Produce regular analytical reports and real-time updates
  • Maintain monitoring tools, keyword lists, and tracking frameworks
  • Support coordination with relevant stakeholders
  • Manage multiple tasks and deadlines effectively
Required Qualifications:
  • Experience in media monitoring, analysis, research, or related fields
  • Strong analytical and critical thinking skills
  • Familiarity with the information environment and disinformation dynamics
  • Experience with monitoring and analysis tools (e.g. social listening platforms)
  • Ability to synthesise complex information into clear insights
  • Strong organisational and time management skills
  • Ability to work in a fast-paced, collaborative environment
  • Fluent Armenian
Nice To Have:
  • Experience working with government, NGOs, or international organisations
  • English proficiency
Note:

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