Overview

TUMO Center for Creative Technologies is looking for a Junior Desk Support Engineer.

Responsibilities:
  • MacOS computer setup & support for staff and student computers
  • Windows 10 and 11 setup & support for staff computers
  • Google Workspace user administration
  • Repairing iMacs, Macbooks, or Microsoft-based desktop & laptop computers
  • Configuration of networking, the operating system and security parameters
  • Audio-Visual device basic troubleshooting (MIDI keyboards, digital cameras, tablets, projectors, sound, wireless microphones)
  • Creating and managing users in Microsoft Active Directory (on-premises & Azure)
Required Qualifications:
  • You are patient in the face of inevitable technical challenges
  • You have perseverance and have innovative out-of-the-box thinking in finding technical solutions
  • You have strong team-playing skills & a “can-do” attitude
  • You are a strong advocate of continuous improvement, not being settled in one specific way of doing things, always willing to reconsider, learn & develop
  • You are passionate as to “what good looks like”
  • You exercise your judgment and always find the best way to provide a solution, with justification
  • You have excellent written & verbal communication & presentation skills
  • You have the ability to work dedicatedly towards deadlines
  • You are comfortable with team-playing
  • You are comfortable asking for help rather than persevering with tackling technical tasks alone
  • You wish to contribute to TUMO’s development in terms of IT systems through improvement ideas
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