Overview
Interested in being part of a high-impact team tasked with building cutting edge content & training customers in a growing company & industry? Ready to be a Titan?
As a Learning Experience Designer at ServiceTitan, you’ll support the Learning Experience and Digital Content team, Product and various customer-facing teams by creating, editing and delivering engaging instructional content including eLearning courses, on-demand video content,
Under the Learning Experience team, you will collaborate with stakeholders to provide edited content for contextual examples, fill knowledge gaps, and enable users to master complex tasks, to ensure that ServiceTitan users are well equipped to use the platform. Additionally, you’ll create engaging content that shares workflows, best practices, and tips and tricks with personalization and a guided journey at top of mind.
What You’ll Bring:
– 2–4 years experience creating and editing instructional eLearning content (software simulations a plus)
– To thrive on quickly learning technical products and technologies and have an interest in translating that knowledge into innovative learning
– Proficiency with video editing using Adobe suite: including Premiere Pro, Audition, After Effects
– Proficiency with Articulate 360 or related content authoring software
– Excellent communication, organizational, and project management skills
- Produce impactful content: Create, edit and deliver high quality video and self-paced content that promotes self-service and efficiency for our end-users and internal employees with a focus on the learner’s journey
- Edit efficiently and effectively: Following Learning Experience Design guidelines and style guides, create and innovate with advanced video techniques to break down complex workflows into easily digestible learning modules and short-form training videos
- Raise the bar:Collaborate with the Learning Experience team and internal stakeholders to ensure video content adheres to brand guidelines and quality standards
- 2–4 years experience creating and editing instructional eLearning content (software simulations a plus)
- To thrive on quickly learning technical products and technologies and have an interest in translating that knowledge into innovative learning
- Proficiency with video editing using Adobe suite: including Premiere Pro, Audition, After Effects
- Proficiency with Articulate 360 or related content authoring software
- Excellent communication, organizational, and project management skills
- Experience with instructional design methods (ADDIE, etc.)
- Experience with illustration/animation of 2d graphics (After Effects, Vyond, etc.)
- Experience with AI tools to support eLearning
- Experience with creating and editing Motion Graphics Templates within Premiere and After Effects
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