Overview

ServiceTitan is looking for a Software Engineering Manager to be part of the engineering leadership team at ServiceTitan, responsible for growing the organization and delivering product excellence. We provide exciting opportunities to make an immediate impact in our rapidly growing company and as a leader, you will be influencing key strategic decisions. Our engineering organization is customer-focused, quality minded, growth-oriented and passionate about technology and solving complex problems.

As a manager of senior individual contributors you will be primarily responsible for leading the team that focuses on the payroll features of our product such as flexible and continuous time keeping, configurable payroll generation, integration with other ServiceTitan products and features such as field mobile app, dispatch, fleet management, etc.

We require thoughtful, proactive leaders who support their teams, encourage exploration, and drive accountability through results. We also desire those who partner well with Product Managers, Designers, and stakeholders as we run cross-functional agile teams. The very best candidates can also balance rapid iteration development cycles with high product quality expectations and who are innovative and comfortable with ambiguity.

Responsibilities:
  • Take end to end ownership of team’s deliverables
  • Mentor and guide senior individual contributor engineers within your team and occasionally assist your peers cross-team to ensure cohesive solutions
  • Help your team to improve their performance as measured by both output (work commitments completed, and outcomes - positive customer impact); while holding or raising the quality bar
  • Collaborate with Recruiting — in particular, interview candidates and co-own activities related to lead generation (e.g. tech talks and blog posts) and screening (HackerRank tests) in order to further support the global growth of the engineering organization
  • Communicate effectively with developers, product managers, customers, partners, and other leaders
Required Qualifications:
  • Most of your work will be leadership and management focused but you will be expected to guide the technology decisions of your team and contribute as needed (sometimes you may be asked to get your hands on the keyboard and other times you may be asked to code review)
  • 2+ years of experience managing small to medium software development teams preferably in an agile environment
  • 8+ years of experience on senior engineering roles (designing APIs, abstractions, and tools used by other engineers)
  • Excellent leadership, communication and technical writing skills
  • Expert-level knowledge of:
  • Expert-level knowledge of:: Microsoft .NET technology stack (C# / .NET, ASP.NET MVC, Web APIs) and relational and other databases (PostgreSQL, MongoDB or any other),
  • Expert-level knowledge of:: Experience with Typescript and React is a plus
  • Expert-level knowledge of:: Git, unit testing, debugging, profiling, performance monitoring
  • Expert-level knowledge of:: Distributed software systems architecture best practices
  • B.S., M.S. or PhD in Computer Science, Physics, Engineering or a related technical field
Benefits:
  • Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
  • Holistic health and wellness benefits: Company-paid medical, dental, and vision (available to employees and their dependents day 1), parent and siblings’ insurance, wellness benefit, office massage, etc.
  • Support for Titans at all stages of life: Parental leave and support, financial planning tools, Employee Assistance Program services, and more.
Note:

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