Overview

Responsibilities:
  • Coordinate and oversee the data collection process on public service digitalization
  • Conduct data quality assurance checks to ensure accuracy, completeness, and reliability
  • Perform quantitative and qualitative data analysis to assess the level and impact of service digitalization
  • Prepare analytical summaries, visualizations, and progress reports for internal and external stakeholders
  • Contribute to the development of monitoring tools, indicators, and data collection methodologies
  • Support the prioritization of non-digital services to be digitized based on impact analysis findings
Required Qualifications:
  • University degree in Social Sciences, Sociology, Economics, Public Policy, or a related field
  • Proficiency in data analysis and visualization tools such as SPSS, R, Excel, and Power BI
  • Strong report writing skills and ability to interpret data for policy and programmatic recommendations
  • Excellent command of written Armenian and good command of English (both written and spoken)
  • strong leadership and initiative, with the ability to coordinate multi-stakeholder processes
  • Detail-oriented and committed to data quality and accuracy
  • Strong analytical mindset and problem-solving abilities
  • Ability to work independently and collaboratively within a team environment
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