Overview

Responsibilities:
  • Support implementation and ongoing enhancement of the Bank’s Operational Risk Management Framework
  • Participate in Risk and Control Self-Assessments and operational risk mapping exercises
  • Identify, assess, and document operational and fraud-related risks across products, channels, and processes
  • Monitor transaction fraud alerts and ensure effective alert handling and case management processes
  • Analyze fraud alerts, suspicious transaction patterns, and fraud losses to identify root causes and trends
  • Support the fraud investigation workflow by ensuring efficient case escalation, documentation, and closure processes
  • Monitor fraud rule effectiveness, including false positive ratios, detection performance, and control gaps
  • Prepare periodic risk and fraud monitoring reports for management
  • Support audit, regulatory, and internal review processes related to operational and fraud risk controls
Required Qualifications:
  • 1+ to 3+ years of experience in operational risk and/or fraud risk, fraud monitoring, fraud analytics, or financial crime operations within a bank, fintech, or payments
  • Practical experience in transaction monitoring processes, including alert review, investigation support, and escalation workflows
  • Experience working with fraud monitoring platforms, including rules engines and case management systems
  • Experience supporting fraud detection rule tuning and performance monitoring, including tracking false positives and basic fraud analytics
Note:

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