Overview

Adjarabet.am is looking for a Payments Specialist.

Responsibilities:
  • Collaborate with and support the Incident Process Management Unit to ensure the prompt and efficient resolution of issues
  • Control balances and/or bank accounts to ensure the continuity of payment transactions
  • Involvement in the management of payment system downtimes in a 24/7 mode
  • Handle technical issues, transaction checking, online tool malfunctions, and reporting problems with payment providers
  • Collaborate with the Finance department to check and resolve all mismatches and support the reconciliation process
  • Analyze payment transactions and prepare reports based on the analysis
  • Create new reports and/or propose improvement options for existing reports to conduct effective analysis of payment data
  • Monitor and continuously find ways to improve UX to enhance user experience
  • Collaborate with external and internal teams to manage and ensure the involvement of parties in resolving or improving payment-related tasks
  • Analyze unusual payment-related incidents and propose effective solutions
Required Qualifications:
  • Higher Education, bachelor’s degree in a related field (finance, economics, or management)
  • Work experience in a related field (banking, credit organizations, bookmakers)
  • A gaming experience is a plus, but not required
  • Fluency in written and spoken English language
  • Familiar with the preparation of technical documentation
  • Excellent communication and negotiation skills
  • Personable, friendly, active, cooperative, and collaborative mindset
  • Analytical thinking
  • Great attention to details
  • Flexibility
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