Overview
Responsibilities:
- Supervise the gaming floor and ensure games are run according to company standards
- Support and coordinate with shift managers for smooth operations
- Monitor dealer and shuffler performance, providing feedback and guidance when needed
- Ensure compliance with all company rules, regulations, and safety measures
- Participate in training and mentoring new team members
- Cooperate with other departments to ensure operational efficiency
Required Qualifications:
- Minimum 2 years of experience in a similar role (preferably as Pit Boss or Shift Supervisor)
- Strong leadership and organizational skills
- Ability to work under pressure in a fast-paced environment
- Good communication and problem-solving skills
- Team player with a positive, non-confrontational attitude
- B2 level English (oral and written communication)
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