Overview
Imagine Live is looking for a Pitboss to join our team. The selected candidate will be responsible for monitoring table operations and dealer performance to meet operational goals.
The job is shift based.
Shifts
– 1st day: 08:00-16:00
– 2nd day: 16:00-00:00
– 3rd day: 00:00-08:00
After these 3 working days, employees have 2 days off and return to work with the same shifts.
- Effectively monitor tables operations and activities during the shift
- Make sure game rules and procedures are in line with the operational standards
- Monitor dealers/shufflers' conduct and performance
- Monitor player behavior and report any violations
- Monitor chats and respond to customers complaints regarding problem gambling, unfair play or cheating
- Handle reports and communication with various departments and partners
- Bachelor’s degree or higher education would be a plus
- Knowledge of Armenian and English languages
- Adaptability, flexibility
- Decision-making skills
- Strong problem solving and organizational skills
- Prior experience would be a plus
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