Overview

Krisp is looking for a Product Designer, Web Customer Experience.

Responsibilities:
  • Own the website as a product - Define and evolve our information architecture, UX flows, UI patterns, and visual language. Every page should feel purposeful and connected
  • Design for outcomes - Map buyer & user personas to clear storylines. Optimize for activation, conversion, and retention
  • Build web-based growth tools - Bring to life lightweight interactive tools (widgets, calculators, micro-apps) that deliver value and nudge users toward sign-up
  • Create systems, not one-offs - Develop and scale a flexible design system that aligns website and product UI under a shared visual and UX language
  • Measure, learn, iterate - Run A/B tests, deep-dive into GA4/Amplitude, synthesize qualitative feedback, and translate insights into rapid design improvements
  • Pitch in on the core product - When bandwidth allows, collaborate with product-side designers to extend patterns and polish features. Your web learnings will influence in-app UX and vice-versa
Required Qualifications:
  • 4+ years designing web or product experiences for SaaS, marketplaces, or consumer-grade B2B
  • Strong portfolio demonstrating a mix of UX strategy, information architecture, and visual storytelling
  • Deep appreciation for clean structure, narrative-driven UX, and exquisite UI craft
  • Growth mindset: comfort with ambiguity, bias toward experimentation, relentless focus on outcomes
  • Fluency in Figma and modern design-ops workflows
  • Experience building or extending a design system - tokens, components, documentation
  • Confident in conducting or leveraging both quantitative and qualitative user research to inform decisions
  • Passion for working on cross-functional squads with bias to action
  • Strong communication skills
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