Research Analyst

• Collaborate with stakeholders to clearly define research goals and objectives
• Propose relevant research design, develop an appropriate research instrument to achieve the goals and objectives of the research
• Analyze research data, develop research-based recommendations to help stakeholders make ​better-informed decisions; Execute research follow-up when needed
• Manage and analyze monthly and quarterly research tracking
• Collect and analyze secondary data
• Manage qualitative research projects/ customer research projects, analyze data and provide insights

• Good knowledge of research methods
• Ability to manipulate large, complex data sets using a variety of software applications (Tableau, Excel)
• Strong analytical and critical thinking - Ability to distill large amounts of information into specific takeaways
• Ability to use online survey tools
• Strong communication and presentation skills - an ability to work well with all levels of management, internal staff and users
• Excellent knowledge of English
• Strong written communication skills

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