Overview

SoftConstruct is looking for a Risk Manager.

Responsibilities:
  • Evaluate product integrity daily
  • Analyze data and examine anomalies, suspicious patterns, and trends in users’ data
  • Promptly determine the signs of fraudulent activities and report them to the relevant staff
  • Apply all the necessary actions to the accounts in fraud-related situations that can potentially lead to the company ́s losses
  • Evaluate and establish relevant policies and procedures to ensure a low-risk gaming environment
  • Develop new methods, strategies, and tools for the identification of fraudulent activities
  • Develop new Monitor staff performance on duty and assess the equipment integrity status in regard to the risk regulations
  • Perform a preliminary promo and tournament analysis and summarize the results of the events
  • Prepare Risk Assessment reports of product performance and users’ activity from a Risk Management perspective and deliver them to the relevant departments
  • Assist Customer Support, B2B service desk, and Account Management departments with Live Casino-related queries to ensure good practice in customer profiling and risk scoring
  • Create and enhance the department processes and the knowledge base
  • Suggest improvements to the existing tools and processes to make the workflow more efficient
  • Carry out any other additional tasks related to the department duties
Required Qualifications:
  • Analytical and Mathematical mindset
  • Basic knowledge of statistics
  • Advanced knowledge of Microsoft Office
  • Advanced English, both verbal and written
  • High sense of responsibility
  • Attentiveness to details
  • Ability to work in monotonous conditions
  • Acquaintance with game rules of Live Casino products
  • Mathematical and statistical education will be considered an advantage
  • Work experience with Power BI, R or Python will be considered an advantage
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