Overview

SoftConstruct is looking for a Senior Payment Operations Specialist | VBET.

Responsibilities:
  • Oversee VBET payment processes, including withdrawals and deposits, ensuring smooth and efficient operations
- Solve per-client cases, handling general payment issues
  • Ensure all daily transactions are accurately recorded in the financial system by reconciling payments across multiple platforms
  • Implement and manage new payment systems, covering integration and ongoing monitoring. Promptly remove non-functioning payment systems from the website
  • Organize contract signing processes with providers
  • Communicate with payment providers regarding problems that may arise during integrations
  • Support regarding changes to the website that will possibly affect providers
  • Participate in expos, to attract new providers, and discuss current issues with the existing ones
  • Monitor and update website visuals, descriptions, logos, and limits to ensure all information is accurate
  • Communication with stakeholders: regions, VHD, Risk Department, CS, Finances, Legal
  • Prepare reports on task progress per website daily, weekly, monthly, and yearly
  • Regularly update the companies Atllassian’s Wiki with relevant information and changes
Required Qualifications:
  • Bachelor’s degree in Business Administration, Management, or a related field
  • Proficiency in English; additional language skills are a plus
  • In-depth knowledge of the betting and gambling industry
  • Proven experience in payment operations
  • Strong analytical skills and quick thinking for resolving issues; ability to multi-task under pressure
  • Advanced proficiency in Microsoft Excel and Word
  • Experience with Jira or similar task management tools is a plus
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