Overview

Responsibilities:
  • Oversee the daily operations of the store, ensuring efficient workflows and compliance with company policies and brand standards
  • Drive sales performance by achieving store targets, analyzing sales results, and implementing strategies to maximize revenue and profitability
  • Lead, motivate, schedule, train, and evaluate the store team while fostering a positive, high-performing work environment
  • Deliver an exceptional customer experience by maintaining the highest standards of customer service, ensuring excellent product knowledge within the team, and resolving customer concerns promptly and professionally
  • Ensure outstanding visual merchandising, product presentation, store appearance, and the successful execution of seasonal promotions and in-store campaigns
  • Monitor inventory levels, stock replenishment, and product availability while collaborating with the Brand Manager and Purchasing team by providing sales insights and customer demand analysis
  • Supervise cash handling procedures, minimize inventory and financial losses, and ensure accurate store operations
  • Prepare regular reports on sales performance, inventory, team productivity, and key store performance indicators, recommending improvements where needed
Required Qualifications:
  • Bachelor's degree or vocational qualification in Business, Retail Management, or a related field
  • Minimum of 3 years of experience in retail, preferably in a supervisory or management role
  • Proven leadership and team management skills
  • Strong knowledge of retail operations, sales techniques, customer service, and visual merchandising
  • Excellent product knowledge and the ability to coach and develop the sales team
  • Excellent organizational, problem-solving, and decision-making abilities
  • Strong sense of responsibility, initiative, and attention to detail
  • Proficiency in Microsoft Excel and other Microsoft Office applications
  • Fluency in Armenian
Nice To Have:
  • Experience working with 1C is preferred. Candidates without prior 1C experience should be willing to learn the system through company-provided training
  • Knowledge of English and Russian is an advantage
Technologies:
  • Microsoft Excel
  • Microsoft Office
  • 1C
Note:

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