Overview

Responsibilities:
  • Support tasks such as maintenance, troubleshooting, performance tuning, evaluating new plug-ins and JIRA upgrades
  • Configure and maintain multiple JIRA projects, project workflows, schemes, project and portfolio settings, user groups, roles, and reports.
  • Work with key project team members including client leadership to define and refine business processes
  • Understanding of JIRA APIs
  • Working with scriptsշ
  • Engagement in new products and systems implementation
  • Creation new business processes and workflows
  • Follow all innovations in IT area and implement them if necessary
  • Quickly obtain new knowledge of specific applications within the environment
  • Responsibilities may require evening and weekend work in response to needs of supported systems
Required Qualifications:
  • Higher Technical (Engineering) education
  • At least 2 years of work experience in a relevant field
  • Knowledges in Windows Servers (2016/2019/2022)
  • Knowledges in programming are welcome
  • Knowledges in Linux OS (Red Hat/CentOS/Ubuntu)
  • General experience working with Jira Service Management, Jira Software, Confluence
  • Good knowledge with working in Script Runner, JQL, Behaviors, Scripted fields
  • Hands-on experience using the JIRA REST APIs to integrate with other tools
  • Automation: Implement automation rules and scripts using JIRA’s built-in features or scripting languages like Groovy or Python
  • Understanding of relational databases
  • Bachelor's degree in a relevant field, or an equivalent combination of education and experience
  • Ability to obtain a Public Trust clearance
  • Self-motivated, detail-oriented and organized personality
  • Good communication and time management skills
  • Ability to make decisions under pressure
  • Ability to work independently within tight deadlines
Benefits:
  • Higher Technical (Engineering) education
  • At least 2 years of work experience in a relevant field
  • Knowledges in Windows Servers (2016/2019/2022)
  • Knowledges in programming are welcome
  • Knowledges in Linux OS (Red Hat/CentOS/Ubuntu)
  • General experience working with Jira Service Management, Jira Software, Confluence
  • Good knowledge with working in Script Runner, JQL, Behaviors, Scripted fields
  • Hands-on experience using the JIRA REST APIs to integrate with other tools
  • Automation: Implement automation rules and scripts using JIRA’s built-in features or scripting languages like Groovy or Python
  • Understanding of relational databases
  • Bachelor's degree in a relevant field, or an equivalent combination of education and experience
  • Ability to obtain a Public Trust clearance
  • Self-motivated, detail-oriented and organized personality
  • Good communication and time management skills
  • Ability to make decisions under pressure
  • Ability to work independently within tight deadlines
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