Overview
The training Specialist is responsible for coordinating and conducting regular and on-need training programs for newly hired and existing staffers.
Responsibilities:
- Conduct training of the newly hired educational staff (coaches and info desk/registration) at the local and international centers
- Conduct training of the existing educational staff of the local centers based on the necessity
- Keep updated training database and records
- Coordinate and perform administrative functions necessary to deliver and document training programs
- On-site support and guidance of newly trained staff in their Centers/ Boxes
- Visit the Centers and Boxes periodically for on-job trainings, observations, and evaluation
- Collaborate with Centers Operations and International team to collect feedback on the training provided that will help to identify gaps
- Always come up with new ideas, and suggestions and contribute to their implementation
- Stay abreast of leading training practices and coaching methods
- Perform other written, oral, or electronic instructions given by the immediate supervisor
Required Qualifications:
- At least one year of training and mentoring experience
- Excellent communication skills and public speaking ability
- Language: Armenian (required), English (required)
- Strong research skills
- Ability to work independently and as part of a team
- Ability to maintain deadlines and ensure high productivity
- Experience working as a learning coach at TUMO is a plus
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