Overview
Responsibilities:
- Provide excellent customer service in a fast-paced, dynamic environment
- Greet guests, take orders, and serve food and beverages with professionalism and a friendly attitude
- Knowledgeably describe and recommend wines to guests, enhancing their dining experience
- Ensure tables are properly set and maintained, including checking for cleanliness and readiness before guests arrive
- Collaborate with kitchen and bar staff to ensure timely delivery of orders
- Handle customer inquiries, requests, and complaints in a positive and professional manner
Required Qualifications:
- Previous experience in a waiter/waitress or customer service role (experience in the restaurant or winery industry is a must)
- A passion for food, wine, and providing outstanding customer service
- Strong communication skills and the ability to multitask efficiently
- A team player who works well in a collaborative environment
- Knowledge of foreign languages
Note:
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