Job Description
Are you GAME to JOIN US and be our new Customer Support Specialist in the Arabic Language? SoftConstruct is on a search for a new player to join our team.
Responsibilities:
- Deliver customer service through online and phone support
- Provide solutions to customers with the help of supervisors from different departments
- Provide detailed information about websites, procedures, payments, and requests
- Translate database information about registered bets
- Carry out other duties assigned by the immediate supervisor that align with the job description and comply with the labor code.
Required Qualifications:
- Bachelor’s or Master’s degree in Linguistics, or related field
- At least a year of experience in customer support
- Excellent knowledge of the Arabic language, spoken and written
- Excellent listening and communication skills
- Customer service skills
- Ability to work under strict deadlines and pressure
- Ability to work as part of a team
- Ability to be patient and understanding
- Ability to work in flexibleshifts and on-site
Nice To Have:
- Excellent knowledge of any other foreign language is an advantage
Skills:
- Problem-Solving and Critical Thinking
- Time Management and Prioritization
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