Overview
Responsibilities:
- Dealing with customer and tourist inquiries about the availability and pricing of vehicles
- Taking reservations and explaining terms of the rental agreement to the guests and tourists renting vehicles, issuing it
- Answering phones, discussing rental conditions with foreigners/tourists and taking customer information
- Completing paperwork, taking payments
- Dealing with daily trilingual E-mail correspondence re car rental bookings
- Advising tourists visiting Armenia the sightseeing itineraries or historical places they may drive all around Armenia
- Providing a hospitable welcome to all the customers, foreigners and tourists visiting the office
- Carry out other job-related assigned tasks
Required Qualifications:
- At least a bachelor's degree
- Excellent verbal and written communication skills in English, Russian and Armenian languages
- Computer literacy with a good knowledge of Microsoft Excel and Word
- Ability to work in a team
- Problem-solving skills
- Excellent communicational skills
- Strong customer service skills
- High sense of responsibility
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