Overview

Provide efficient and effective telephone support to customers, ensuring accurate information delivery and customer interest in the company’s products and services. Handle customer inquiries, record issues, and follow up for resolution, providing feedback as necessary.

Responsibilities:
  • Provide efficient and effective telephone service to customers
  • Provide proper and accurate information
  • Arise customers’ interest in products and services of the Company
  • Record the issue and follow-up to solve it providing feedback to the customer upon necessity
  • Reply technically as far as possible and transfer the call to technical section if necessary
  • Make records of all customer calls
  • Submit daily reports on complaints and offers received from customers
Required Qualifications:
  • College or higher education (undergraduate and master degree students can apply)
  • Relevant work experience is an advantage
  • Fluent in Armenian, Russian, and English languages
  • Problem-solving and complaints handling skills
  • Excellent organizational and communication skills
  • Effective team working and time management skills
Skills:
  • Problem-solving
  • Complaints handling
  • Organizational skills
  • Communication skills
  • Team working
  • Time management
Note:

✨ Our intelligent job search engine discovered this job and republished it for your convenience.
Please be aware that the job information may be incorrect or incomplete. The job announcement remains the property of its original publisher. To view the original job and its full details, please visit the job's URL on the owner’s page.

Please clearly mention that you have heard of this job opportunity on https://ijob.am.