Overview
Responsibilities:
- Customer service for B2B through phone and written communication
- Build and maintain strong relationships with exciting B2B clients
- Dealing with problematic customers by efficiently resolving existing requests
- Customer-oriented representation of solutions, proposals for improvement
- Regular meetings with importing companies
- Attracting new customers
- Working with the existing client base to increase sales
- Personalized service for customers engaged in large-scale import
Required Qualifications:
- Bachelor’s degree in business administration, marketing or a related field
- Proven work experience as a B2B specialist or similar role
- Fluency in Armenian, Russian and English
- Proactive and self motivated individual with a results-oriented mindset
- Excellent communication and interpersonal skills, with the ability to build strong relationships
- Strong analytical and problem-solving skills, with attention to detail
- Ability to work independently and collaboratively in a team environment
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