Overview

Byblos Bank Armenia CJSC is looking for a Call Center Officer (night shift).

Responsibilities:
  • Provide customer support over the phone
  • Identify the needs of current and potential clients and advise them accordingly
  • Introduce client to the relevant services of the bank clearly and in detail
  • Promote the sales of Bank services and products
  • Have a good knowledge of terms of each product
  • Have a good knowledge of all banking operations
  • Regulate customer account queries
  • Other duties and responsibilities as assigned
Required Qualifications:
  • higher education
  • at least 5 years of work experience in C# / .NET software development
  • strong knowledge of .NET security features, including authentication
  • hands-on experience conducting manual and automated code reviews for security vulnerabilities
  • familiarity with secure coding guidelines, such as those from OWASP, Microsoft SDL, or NIST
  • experience with static and dynamic analysis tools (e.g., Fortify, Checkmarx, Veracode, SonarQube)
  • solid understanding of common attack vectors and mitigations (e.g., input validation, output encoding, proper logging
  • familiarity with secure API development (e.g., rate limiting, JWT handling, HTTPS enforcement)
  • ability to work in a team
  • excellent knowledge of English and Russian
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