Overview
Ardshinbank CJSC is looking for a CRM Product Owner.
Responsibilities:
- Define product vision and strategy; create and prioritize the backlog based on vision and customer needs
- Act as primary contact for stakeholders and the development team; write user stories and acceptance criteria
- Participate in sprint planning; guide the development team and clarify requirements
- Conduct market and user research; plan and coordinate product launches
- Monitor product performance; gather feedback and manage development risks
- Foster a culture of continuous improvement
Required Qualifications:
- Higher education is required, preferably in economics, law, or a technical field
- At least 4 years of experience in the financial and banking sector, or 3 years of experience in PM/PO within the last 5 years in relevant field
- Professional certifications are preferred
- Experience with CRM software implementation
- Product management & user research experience
- Strong understanding of Agile methodologies and experience with Scrum practices
- Excellent proficiency in Armenian; good proficiency in Russian and English
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