Overview

Salary: 200000 AMD – 250000 AMD Net a month

Responsibilities:
  • Provide detailed information about the company’s services and procedures
  • Manage inbound and/or outbound customer calls
  • Respond to customer comments and queries via email and chat
  • Monitor, track, and report on feedback and online reviews
  • Regularly provide feedback regarding the PowerFull App
  • Complete other tasks assigned by the stakeholders
Required Qualifications:
  • Excellent written and verbal communication skills in Armenian, Russian, and English
  • Excellent time management skills
  • Ability to multi-task and prioritize work
  • Attention to detail and problem-solving skills
  • Ability to de-escalate situations with solution-oriented negotiation
  • Strong sense of ownership, a can-do attitude, and detail-orientation
  • Commitment to continuous learning and developing knowledge and skills
  • Proficiency in MS Office and Google Products

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