Job Description

We are apeople Armenia, representing Flutter Central & Eastern Europe – part of one of the leading entertainment groups in the region.

As a member of Flutter — a global leader in iGaming — we’re building one of the Group’s most dynamic tech and product hubs in Central and Eastern Europe. We aren’t just here to participate. We’re here to change the game.

We offer a sustainable environment, a team of highly skilled professionals, and a workplace filled with new and exciting experiences. Driven by a challenger mindset and a shared commitment to lead, we’re shaping the future of iGaming right here, right now.

If you decide to start your journey with us, we’ll be delighted to share our years of experience in growth, innovation, and development. 🚀

Salary: 160,000 AMD

Shift Schedule

  • 09:00–17:00
  • 11:00–19:00
  • 17:00–01:00
  • 19:00–03:00

(Night shifts 2–3 times per month)

*Ability to work all shifts is required.

Responsibilities:
  • Handle customer inquiries via Digital Service Channels: inbound and outbound call center, Chat, Email, Social Media
  • Provide customers with data regarding new and existing services/campaigns
  • Register customer problems and requests correctly and accurately
  • Verify any kind of information related to subscribers
  • Follow a high level of customer data confidentiality
  • Follow company standards in customer service
  • Proper knowledge of Company products/services/promotions/standards.
Required Qualifications:
  • Fluent Armenian (spoken and written); Russian and English are a plus
  • Excellent communication skills
  • Multitasking skills
  • Stress tolerance
  • Adaptive to changes
  • Quick learner.
Skills:
  • Positive attitude
  • Customer/service oriented
  • Communication Skills
  • Customer Service skills
Additional Information:

We promise:

  • Health insurance
  • Performance-based bonus system
  • An additional 10 days off
  • Professional development opportunities
  • Transportation coverage for night shifts
  • Birthday gift
  • Special awarding system
  • Skill sharing
  • Your personal amigo to help you adapt.

 

Ready to claim your spot as our next winner? 

Your winning journey starts NOW!

aPeople Team

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