Overview

You’ve set your sights on the Customer Service Specialist **** vacancy in our Customer Service team, and we’re here to give you all the details you need to kick-start your winning journey!

Who we are

We are aPeople, representing adjarabet.am – one of the largest entertainment portals in the region. Join us, and you’ll be stepping into a world of innovation, growth, and non-stop excitement!

Shift Schedule

09:00–17:00

11:00–19:00

17:00–01:00

19:00–03:00

(Night shifts 2–3 times per month)

*Ability to work in all shifts is required.

Salary: 160,000 AMD

Responsibilities:
  • Handle customer inquiries via Digital Service Channels: inbound and outbound call center Chat, Email, Social Media
  • Provide customers with the data regarding new and existing services/campaigns
  • Register Customer problems and requests correctly and accurately
  • Verify any kind of information related to subscribers
  • Follow high-security level of customer data confidentiality
  • Follow company standards in customer service
  • Proper knowledge of Company products/ services/promotions/standards.
Required Qualifications:
  • Fluent in Armenian, Russian, and English, both spoken and written skills
  • Excellent Communication Skills
  • Multitasking skills
  • Stress tolerance
  • Adaptive to changes
  • Quick learner.
  • Positive attitude
  • Customer/service oriented
  • Communication Skills
  • Customer Service skills
Additional Information:

We promise:

  • Health insurance
  • Competitive salary
  • Performance-based bonus system
  • An additional 10 days off
  • Professional development opportunities
  • Dress the way you want
  • Out of the box community
  • Welcoming team
  • Skill sharing
  • Your personal amigo to help you adapt

 

Ready to claim your spot as our next winner? 

Your winning journey starts NOW!

aPeople Team

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