Overview
VBET Romania is a key growth engine within the international VBET Group, a fast-scaling leader in gaming and sports betting technology. VBET’s mission is to give our customers the best betting and gaming experience in a safe and secure environment. We have highly ambitious plans and we are looking for a Customer Support Agent to assist our customers by addressing any inquiries, concerns, or issues with a focus on Romanian speaking Customers.
- Deliver customer service through online and phone support
- Provide solutions to customers with the help of supervisors from different department
- Provide detailed information about websites, procedures, payments and request
- Inform customers about deals and promotions
- Previous experience is NOT required. We welcome highly motivated individuals who are ready to learn and commit to excellence
- Proficient user of Romanian Language both spoken and write
- Enjoy finding solutions to a variety of problems and supporting customers in a friendly and productive manner
- Curiosity and interest in digital products and application
- Strong communication and organizational skill
- High level of flexibility and adaptability to maneuver in a very dynamic environment
- Guaranteed training and comprehensive onboarding
- Employee health insurance
- Meal tickets
- Extra paid days-off
- Up-skilling and re-skilling trainings
- Social events, corporate parties
- Proficiency in English is considered as a plus
- Strong communication and organizational skill
- Flexibility and adaptability
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