Overview

Responsibilities:
  • Develop and implement a digital transformation strategy aligned with the company’s overall objectives
  • Analyze existing business processes and identify opportunities to improve efficiency through the implementation of digital solutions
  • Set up new technological tools (at least ERP, WMS, TMS, CRM systems) to enhance business process efficiency and collaborate with all departments to ensure smooth implementation of digital solutions
  • Direct and oversee digital transformation initiatives, ensuring that all projects are delivered on schedule, within approved budgets, and in full compliance with established quality standards
  • Oversee the transformation process, providing structured support to employees in the adoption and integration of new digital tools
  • Develop company standards for digital and information security. Ensure data protection and compliance with company requirements and standards
  • Establish a system for assessing the effectiveness of implemented digital tools, conduct ongoing monitoring and evaluation, and reflect the results in regular reports
Required Qualifications:
  • Higher education in Economics, Information Technology, Business Administration, or a related field
  • At least 3 years of experience in digital transformation and business process automation
  • Extensive expertise and hands-on experience with ERP, WMS, TMS, CRM, and other enterprise systems, as well as familiarity with data analysis tools
  • Excellent knowledge and practical experience in project management tools and methodologies
  • Demonstrated ability to approach challenges with a holistic perspective, recognizing interdependencies and understanding processes within their broader organizational and strategic context
  • Strong analytical skills with the ability to make decisions based on data and to solve complex problems
  • Excellent communication and collaboration skills, ability to explain technical topics to non-technical audiences
  • Proficiency in Armenian, English, and Russian
Note:

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