Overview

LMS LLC, Loan Management Services is looking for a Loan portfolio recovery specialist.

Responsibilities:
  • Contact debtors to facilitate debt collection processes
  • Manage and update the customer database with accurate information
  • Provide relevant information to debtors regarding their outstanding debts
  • Ensure effective and professional communication with debtors
  • Propose situational solutions to debtors to facilitate successful debt collection
Required Qualifications:
  • Excellent communication, teamwork, and negotiation skills
  • Ability to work with confidential information and maintain discretion
  • Proficiency in MS Office (Word, Excel) and confident internet usage
  • Strong problem-solving and conflict resolution skills
  • Excellent command of the Armenian language (written and spoken)
  • Previous customer service experience is an advantage
  • Higher education is not required
  • Conscientious work ethic and a strong sense of responsibility
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